]po[ Ticket

The Ticket object is a formal request for action or information on a project.  It is no surprise then that Ticket is a sub object type of Project since Ticket operations are sub units of work administered on the project, comprising "mini" Projects by themselves.

Ticket Fields


Ticket fields are dependent on the type of ticket action the user desires to take.

  • Title
  • SLA
  • Customer Contact
  • Type
  • Status
  • Priority
  • Desired Customer End Date
  • ]po[ Component
  • Assignee
  • Description
  • Note
  • Quoted Days
  • Quote Comment



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