]project-open[ PSA (Professional Services Management) is an integrated solution for small and medium companies who need to track and bill professional services to their customers. ]project-open[ PSA allows to track time sheets related to both projects and support services. Sophisticated billing functionality allows you to create invoices based on a variety of contract types, service types, price lists and other parameters.


Key Features:

  • Project Planning & Tracking:
    Import project from MS-Project, assign resources to project tasks, track time and compare with approved project plans.
  • Support and Helpdesk Integration:
    Track help desk and support tickets in a similar way as time spent on projects.
  • Project Controlling:
    Track resource consumption based on time sheet hours and other financial information.
  • Project Invoicing:
    Create invoices for fixed price/ effort based projects, partial invoices, multiple invoices per project and cumulative invoices. ]po[ supports price lists based on service types and other parameters.
  • Time sheet:
    Integrated timesheet management for both projects and support tickets. Workflows control the approval process.
  • Reporting & Business Intelligence:
    Integration with the ]po[ reporting engine, the ]po[ data warehouse and ]po[ performance indicators. You can analyze project and service costs according to any number of dimensions.
  • Absence Management:
    Plan vacation and other absence time and calculate the vacation balance per user. Absences can be approved using dynamic workflows.
  • Expenses and Travel Costs:
    Capture expenses from multiple sources and process them for reimbursement. Workflows control the approval process across departments.
  • Online Collaboration:
    Integrated timesheet management for both support tickets and projects.
    Helpdesk & Ticket Management Users can enter tickets and track ticket processing.
  • Multi-Currency and Multi Language:
    Invoicing is supported in multiple currencies and with variants suitable for most western countries.


  Contact Us
  Project Open Business Solutions S.L.

Calle Aprestadora 19, 12o-2a

E-08907 Hospitalet de Llobregat (Barcelona)

 Tel Europe: +34 932 202 088
 Tel US: +1 415 429 5995
 Mail: info@project-open.com

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